This accessibility statement applies to Middlesbrough Family Hubs website (familyhubs.middlesbrough.gov.uk).

This website is run by Middlesbrough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website is fully accessible.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Middlesbrough Council Digital Team by emailing digital@middlesbrough.gov.uk or call 01642 729311

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 14 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Middlesbrough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we’re doing to improve accessibility

We regularly check this website for accessibility issues. Any new issues found will be added to this statement and we will aim to fix within two months.

Preparation of this accessibility statement

This statement was prepared on 05/09/24. It was last reviewed on 06/09/24.

This website was last tested on 06/09/24 against the WCAG 2.1 AA standard.

The test was carried out by Middlesbrough Council Digital Team. All pages were tested using automated and manual testing tools.